Elevated errors while calling Jira's REST APIs, resulting in post-function failures
Incident Report for JMWE Cloud
Resolved
Atlassian has identified a faulty server as the cause of these errors. The faulty hardware has been removed from their load balancer and everything should be back to normal.
Posted Apr 03, 2019 - 23:03 EDT
Identified
Atlassian has identified the issue and is currently working on a resolution. They are tracking the problem as https://jira.atlassian.com/browse/JRACLOUD-71832 and https://jira.atlassian.com/browse/JRACLOUD-70291.
Posted Apr 03, 2019 - 11:40 EDT
Investigating
Since Monday, April 1 at 12:30pm UTC, we are seeing a much-elevated number of connection errors to the Jira REST API, resulting in post-function failures.
We are currently investigating this with Atlassian.
Posted Apr 02, 2019 - 15:34 EDT