Event Based Actions are not working.

Incident Report for JMWE Cloud

Resolved

Normal operations have resumed. We appreciate your patience while we resolved the issue. If you have any questions, please contact the Appfire Support Team. Thank you.
Posted Mar 19, 2025 - 12:17 EDT

Monitoring

Atlassian has implemented a fix. We will continue monitoring the situation for a while. Thank you for your patience.
Posted Mar 19, 2025 - 10:47 EDT

Update

While Atlassian is still working on a definitive fix, in the meantime you can manually apply a fix that should resolve the issue by navigating to the Event Based Action page and clicking on 'Apply Fix'. In case you still notice any issues, please reach out to the Appfire Support Team. The 'Apply Fix' button will still remain visible until further notice. Thank you.
Posted Mar 18, 2025 - 12:37 EDT

Update

Atlassian has completed the necessary work based on the proposed solution and is now conducting an internal review. We will provide further updates as soon as we have more info.. Thank you for your patience.
Posted Mar 18, 2025 - 10:42 EDT

Update

Atlassian has acknowledged the issue and is working with their internal team and Appfire to resolve it.
Posted Mar 18, 2025 - 07:24 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 18, 2025 - 04:33 EDT

Identified

Due to circumstances out of our control, the Event-Based Actions are not working. The issue has been escalated to Atlassian.
Posted Mar 18, 2025 - 04:33 EDT
This incident affected: JMWE for JIRA Cloud.